Privacy Policy

Last updated: December 20, 2025

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1. Introduction

KorPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-cloud Kubernetes resource optimization platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Company name and information
  • Billing and payment information
  • Account credentials (encrypted)

2.2 Kubernetes Cluster Metadata

KorPro operates with read-only access to your Kubernetes clusters. We collect metadata including:

  • Resource utilization metrics (CPU, memory, storage)
  • Cluster configuration information
  • Namespace and pod metadata
  • Resource allocation and requests
  • Health and performance metrics

Important: We do NOT collect or store sensitive data such as application secrets, environment variables, or actual workload data. Our access is strictly read-only and limited to metadata necessary for optimization analysis.

2.3 Usage Information

We automatically collect:

  • Log data (IP addresses, browser type, access times)
  • Device information
  • Platform usage patterns and analytics
  • API usage statistics

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our service
  • Analyze your Kubernetes infrastructure for optimization opportunities
  • Generate cost savings estimates and recommendations
  • Calculate performance-based pricing (if applicable)
  • Process payments and manage billing
  • Improve and optimize our platform
  • Communicate with you about service updates and support
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

  • All data transmission is encrypted using TLS/SSL
  • Data at rest is encrypted using AES-256 encryption
  • Read-only access to Kubernetes clusters (no write permissions)
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Secure credential storage using industry best practices
  • Regular backups with encryption

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting providers, payment processors). These providers are contractually obligated to protect your information.

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Upon account termination, we will delete or anonymize your data within 90 days unless retention is required by law.

7. Your Data Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us through our Contact Page.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact Page.